Bat99 Privacy Policy —
Our Commitment to Protecting Your Information

Certain information is collected when you register and use bat99. The purpose is to deliver the best possible service and meet our legal obligations.

Bat99 uses collected data only for specific, legitimate purposes. No information is processed arbitrarily or excessively.

• Identity verification for account creation and management.
• Deposit and withdrawal transactions are processed securely.
• Meeting the requirements of applicable laws and regulatory authorities.
• Prevention of fraud and money laundering.
• Delivering a personalized gaming experience and relevant offers.
• Contacting the customer service and support team.
• Your protection under our Responsible Gaming program.

Bat99 does not retain your information longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.

• Account information: For the duration of account activity and up to 5 years after closure.
• Transaction Details: Up to 7 years in accordance with financial regulations.
• KYC documents: Up to 5 years, as required by regulatory obligations.
• Gaming logs: Typically 2 years, longer for ongoing investigations.
• Marketing Preferences: Until you withdraw it.

Bat99 never sells your personal information to third parties. However, limited data may be shared in specific circumstances.

• Payment Processors: To process transactions — only the necessary information.
• Regulatory Authority: When legally required — by licensing authorities and financial intelligence agencies.
• Fraud Prevention: Verification against industry blacklist databases.
• Technology Partners: For platform operations — under strict confidentiality agreements.

• Your data is never sold to advertisers.
• Your data is never used for marketing purposes without your consent.
• No data is shared with any gaming company outside of bat99.

Cookies and similar technologies are used on the bat99 website and app to enhance your browsing experience and maintain platform security.

• Essential cookies: For maintaining login sessions and security — these cannot be disabled.
• Analytics Cookies: For collecting analytics to improve the platform — you can disable these.
• Preference Cookies: To remember your language and settings — you can disable this.

Bat99 applies industry-leading security standards to protect your information. Our security framework operates across multiple layers.

• 256-bit SSL encryption via TLS 1.3 protocol — applied to all data transmissions.
• The database is fully encrypted — data remains protected even at rest.
• 24/7 security monitoring — unusual activity is detected instantly.
• Two-factor authentication (2FA) — an extra layer of security for your account.
• Regular security audits conducted by independent third-party experts.
• DDoS protection and firewall security.

As a bat99 member, you have several rights over your own data. We respect these rights and are here to help you exercise them.

Bat99 uses certain third-party services on its platform, including game providers and payment processors. These providers operate under their own privacy policies.

Bat99 enters into strict data processing agreements with all third-party service providers, ensuring they comply with bat99's privacy standards and do not misuse your information.

Bat99 strictly prohibits membership for anyone under 18. We do not collect data from minors, and this remains our highest priority.

• Age verification is mandatory at registration — providing a false age will result in account termination.
• Age is verified through identity documents as part of the KYC process.
• If evidence of a minor's account is found, it is immediately closed and all associated data is deleted.

Bat99 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.